1. Introduction
Wanejo Technology (Pty) Ltd, trading as WanejoBets, respects your privacy and is committed to protecting personal information processed through the WanejoBets News website.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when we may share it and the rights available to you under the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.
This policy applies to WanejoBets News, including articles, newsletters, comments, contact forms, competitions, surveys, cookies and related online services.
The WanejoBets betting platform may collect additional information for account registration, FICA verification, payments and gambling transactions. That processing is governed by the privacy information displayed on the platform.
2. Responsible Party
For the purposes of POPIA, the responsible party is:
Wanejo Technology (Pty) Ltd trading as WanejoBets
Company registration number: 2016/038364/07
Address: 138 3rd Street, Parkmore, Sandton, Johannesburg, 2196, South Africa
Telephone: 010 157 2725
Email: support@wanejobets.co.za
3. Information We Collect
Depending on how you use WanejoBets News, we may collect the following categories of personal information.
Information You Provide
- Your name or username.
- Email address and telephone number.
- Newsletter preferences.
- Information included in contact forms, competition entries, surveys or correspondence.
- Comments, feedback and other content you submit.
- Records supplied when requesting access, correction, deletion or another privacy right.
Information Collected Automatically
- Internet Protocol address.
- Browser type, operating system and device information.
- Approximate location derived from an IP address.
- Pages viewed, links selected and time spent on the website.
- Referral source, campaign identifiers and affiliate-link interactions.
- Cookie identifiers and consent preferences.
- Date, time and technical logs associated with website access.
- Security, error and performance information.
Information From Other Sources
We may receive limited information from analytics providers, social-media platforms, advertising or campaign partners, security services and publicly available sources where permitted by law.
If you follow a link to the WanejoBets platform, campaign information may be used to identify that the referral originated from WanejoBets News.
4. Why We Process Information
We may process personal information to:
- Operate, maintain and secure WanejoBets News.
- Display articles and provide requested website features.
- Respond to questions, correction requests and complaints.
- Send newsletters or promotional communications where permitted.
- Administer competitions, surveys or reader participation.
- Publish and moderate comments or user submissions.
- Measure readership, website performance and campaign effectiveness.
- Understand how visitors use the website and improve content.
- Detect spam, fraud, cyberattacks and misuse.
- Maintain records and comply with legal, regulatory or licensing obligations.
- Establish, exercise or defend legal rights.
- Enforce the WanejoBets News Terms and Conditions.
We will not process personal information in a way that is incompatible with the purpose for which it was collected unless permitted or required by law.
5. Grounds for Processing
Depending on the circumstances, processing may be based on:
- Your consent.
- Steps needed to provide a service or respond to your request.
- Compliance with a legal or regulatory obligation.
- Protection of a legitimate interest pursued by you, WanejoBets News or a third party, where the processing is reasonable and does not unjustifiably infringe your privacy.
- Another ground permitted by POPIA or applicable law.
Where consent is relied upon, you may withdraw it. Withdrawal will not affect processing that was lawful before consent was withdrawn.
6. Mandatory and Optional Information
Some information is required to respond to a request, deliver a subscription, administer an entry or meet a legal obligation. Other information is optional.
If required information is not provided, we may be unable to complete the requested action. We will indicate required fields where reasonably practicable.
7. Cookies and Similar Technologies
WanejoBets News may use cookies, pixels, local storage and similar technologies.
Essential Cookies
These support core functionality, security, traffic management and privacy preferences. Disabling them may prevent parts of the website from working correctly.
Analytics Cookies
These help us understand traffic, page performance and how readers interact with content.
Preference Cookies
These remember settings such as language, display preferences or consent choices.
Marketing and Campaign Cookies
These may measure promotional performance, affiliate referrals and interactions with WanejoBets links or third-party campaigns.
Where required, non-essential cookies will be used only after an appropriate choice has been provided. You can change browser settings to block or delete cookies, although this may affect functionality.
8. Affiliate and Campaign Tracking
Links from WanejoBets News to WanejoBets may contain the campaign parameter faff=666. This parameter is used to measure traffic or interactions attributed to WanejoBets News.
When you follow such a link, the destination platform may process referral, device and account information under its own privacy practices. WanejoBets News does not publish your betting-account activity on the news website.
9. Direct Marketing
We may send newsletters, content updates or promotional messages where you have consented or where another lawful basis permits the communication.
Every electronic marketing message will provide a reasonable method to unsubscribe. You can also opt out by contacting support@wanejobets.co.za.
Opting out of marketing will not prevent necessary service, security, legal or administrative communications.
10. Comments and Public Information
Information posted in a public comment or community area may be visible to other users and indexed by search engines. Do not publish identity numbers, account credentials, payment details, betting tickets, private correspondence or other sensitive information.
We may moderate or remove content to protect users, comply with law and enforce website rules. Removal from the website may not immediately remove copies held in search-engine caches or third-party archives.
11. Sharing Personal Information
We may share limited personal information with:
- Website hosting, cloud and content-delivery providers.
- Analytics, email, security and technical-support providers.
- Professional advisers, auditors and insurers.
- Regulatory bodies, law-enforcement agencies or public authorities where lawfully required.
- Courts, dispute-resolution bodies or parties involved in legal proceedings.
- Business successors in connection with a lawful restructuring, merger, acquisition or transfer.
- Other parties where you have consented or where sharing is otherwise permitted by law.
Service providers may process information only for authorised purposes and must apply appropriate confidentiality and security safeguards.
We do not sell personal information in the ordinary meaning of selling a customer database for money.
12. International Transfers
Some technology or service providers may process information outside South Africa. Where personal information is transferred internationally, we will take reasonably practicable steps to ensure that the transfer complies with POPIA, including by using recipients subject to appropriate laws, agreements, binding rules, consent or another permitted transfer mechanism.
13. Information Security
We use reasonable technical and organisational measures designed to protect personal information against loss, unlawful access, interference, alteration, destruction or unauthorised disclosure.
Measures may include access controls, authentication, system monitoring, backups, software updates, malware protection and contractual safeguards with service providers.
No internet transmission or storage system is completely secure. You should protect your device, use strong passwords and avoid sending sensitive information through unsecured channels.
If a security compromise creates a legally reportable risk, we will notify the Information Regulator and affected data subjects as required by law.
14. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory obligations, resolve disputes, maintain security and enforce agreements.
Retention periods vary according to the type of information and applicable requirements. When information is no longer required, it will be deleted, destroyed or de-identified where reasonably practicable, subject to lawful retention and backup cycles.
15. Children and Under-18s
WanejoBets News does not direct gambling promotions to children. No person under 18 may use links or information on this website to participate in gambling.
We do not knowingly collect personal information from children for gambling-related marketing. If you believe that a child has provided personal information, contact us so that the matter can be investigated and appropriate action taken.
16. Your Privacy Rights
Subject to POPIA and any applicable limitations, you may have the right to:
- Ask whether we hold personal information about you.
- Request access to your personal information.
- Request correction or deletion of inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained information.
- Object to certain processing on reasonable grounds.
- Withdraw consent where processing is based on consent.
- Object to direct marketing and unsubscribe from promotional messages.
- Request information about the identity of third parties that have had access to your information where the law provides for it.
- Lodge a complaint with the Information Regulator.
We may need to verify your identity before completing a request. Some requests may be refused or limited where retention or processing is required or permitted by law.
17. Exercising Your Rights
Send privacy requests to support@wanejobets.co.za with the subject line Privacy Request.
Your request should include:
- Your full name.
- The right you wish to exercise.
- Enough information to identify the relevant record or interaction.
- A safe method for us to contact you.
Do not send your password or one-time PIN. We will respond within the timeframe required by applicable law.
18. Complaints to the Information Regulator
If you believe that your personal information has been processed unlawfully, you may contact the Information Regulator (South Africa):
- Website: inforegulator.org.za
- POPIA complaints: POPIAComplaints@inforegulator.org.za
- General enquiries: enquiries@inforegulator.org.za
- Telephone: 010 023 5200
- Toll-free: 0800 017 160
- Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191, South Africa
You are encouraged to contact WanejoBets first so that we can try to resolve the matter.
19. External Websites
WanejoBets News may link to external websites and social networks. Their privacy practices are outside our control. Review the privacy information of each external service before providing personal information.
20. Changes to This Policy
We may update this Privacy Policy when our processing activities, technology or legal obligations change. The revised policy will be published on this page with a new effective date.
Material changes may also be communicated through a website notice or another appropriate channel.
21. Contact Us
Wanejo Technology (Pty) Ltd trading as WanejoBets
Address: 138 3rd Street, Parkmore, Sandton, Johannesburg, 2196, South Africa
Email: support@wanejobets.co.za
Telephone: 010 157 2725
WhatsApp: +27 73 698 1869
18+ only. Gambling carries financial risk. National Responsible Gambling Programme: 0800 006 008. Winners know when to stop.